Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Dispatch costs include legally applicable VAT.

Domestic deliveries (Germany)

Standard shipping within Germany:

  • 6 EUR shipping cost
  • 8 EUR for certain larger items

Express shipping within Germany:

  • 15 EUR shipping cost (also for larger items)

Deliveries to Europe

Standard shipping within Europe:

  • 10 EUR shipping cost
  • 12 EUR for certain larger items

Express shipping within Europe:

  • 25 EUR shipping cost (also for larger items)

Deliveries to Switzerland

Standard shipping within Europe:

  • 15 EUR shipping cost
  • 20 EUR for certain larger items

Express shipping is not available

Deliveries to foreign countries

Standard shipping worldwide:

  • 25 EUR shipping cost
  • 35 EUR for certain larger items

Express shipping worldwide:

  • 35 EUR shipping cost
  • 60 EUR for certain larger items

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 4-21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

  • Payment via PayPal

Further details on payment

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the conclusion of the respective contract.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.